Position: NiCE CXone Administrator
Experience: 3 – 5 Years
Location: Hyderabad
Shift: Day Shift (10:00 AM – 7:00 PM)
Working Days: 5 Days/Week
We are looking for an experienced NiCE CXone Administrator to manage and optimize NiCE CXone solutions for our contact centers. If you have a knack for workflow designing and troubleshooting in a fast-paced environment, apply today!
Responsibilities:
- Configure and maintain NiCE CXone solutions.
- Design and optimize workflows using NiCE CXone Studio.
- Handle support tickets and collaborate with NiCE support for issue resolution.
- Provide training and documentation to end-users.
Qualifications:
- Proven experience with NiCE CXone administration and workflow designing.
- Strong understanding of contact center technologies.
- Bachelor’s degree in Computer Science or equivalent.
Skills:
NiCE CXone, Studio Workflow Designing, Contact Center Technologies, Support Ticket Management
If interested, please share your resume with hema@tekleaders.com.
Tek Leaders Inc. is an equal opportunity employer.