Position: Technical Engagement Manager
Experience: 12+ Years
Location: Chennai, India
Notice Period: 15 days to Immediate
Tek Leaders Inc. is looking for a seasoned Technical Engagement Manager to lead client-facing technical engagements, ensuring successful delivery of AI-powered solutions. The ideal candidate combines technical know-how with project management skills and excels in stakeholder communication.
Responsibilities:
- Serve as the primary technical point of contact for clients across onboarding, implementation, and post-deployment stages.
- Manage the complete engagement lifecycle including discovery, solution design, delivery coordination, and support.
- Collaborate with cross-functional teams including AI engineers, data scientists, and product managers to align outcomes with client expectations.
- Translate complex business needs into clear, actionable technical requirements.
- Conduct technical demos, regular status check-ins, and stakeholder updates.
- Identify opportunities for product improvements and upselling based on usage insights and client feedback.
- Proactively manage risks, resolve issues, and ensure high client satisfaction.
Qualifications:
- 12+ years of experience in managing technical projects or engagements, preferably in AI/ML or SaaS domains.
- Strong understanding of AI/ML lifecycles, model deployment, or MLOps practices.
- Experience working with agile cross-functional teams in a fast-paced environment.
- Project management certifications (PMP, Scrum Master) are a plus.
- Excellent communication, client relationship, and issue resolution skills.
- Bachelor’s/Master’s degree in Computer Science, Engineering, or a related field.
If interested, please share your resume withconnect@tekleaders.com