Position: Telecommunications SME
Experience: 10–12 Years in Telecom Industry
Location: Chennai, Tamil Nadu, India
Notice Period: 15 to 30 Days
Role Type: Full Time
Tek Leaders Inc. is looking for a seasoned Telecommunications Subject Matter Expert (SME) to help shape and guide the development of AI-powered solutions for telecom clients. This role bridges telecom domain expertise with AI product strategy to address real-world challenges in network operations, customer experience, and business optimization.
Responsibilities:
- Translate telecom domain knowledge into business requirements and solution designs.
- Act as a telco domain expert across:
- Network planning and optimization (4G/5G, RF, SON)
- Subscriber analytics and churn prediction
- BSS/OSS processes and integration
- Call centre transformation and GenAI use cases
- Collaborate with product managers, engineers, and data scientists to define AI/ML use cases grounded in telecom operations.
- Identify and validate relevant telecom datasets for model development.
- Support GTM initiatives with industry-relevant demos, whitepapers, and technical documentation.
- Stay updated on telecom trends, regulations, and technologies to drive roadmap and innovation.
Qualifications:
- 8–12 years of experience in the telecom industry across both technical (network, OSS/BSS) and business domains (CX, marketing, operations).
- In-depth knowledge of telco systems, KPIs, network technologies (LTE, 5G, fiber), and data sources (CDRs, probes, CRM).
- Proven experience with AI-driven digital transformation initiatives in telecom.
- Excellent communication skills to explain complex telecom concepts to both technical and non-technical audiences.
- Experience working with cross-functional teams in product or consulting environments.
If interested, please share your resume with connect@tekleaders.com.
Tek Leaders Inc. is an equal opportunity employer.